GDPR, CCPA & Global Compliance Policy

Last Updated: August 9, 2025

1. Introduction

CloakDex (“we,” “our,” “us”) is committed to protecting your privacy and ensuring that your personal data is handled in compliance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other global data protection laws. This policy outlines how we collect, process, store, and protect personal data, specifically in the context of our cloaking, traffic filtering, analytics, and fraud protection services.

2. Scope

This policy applies to all users of our website (www.cloakdex.com) and our services, regardless of location. By using our services, you acknowledge and agree to this policy.

3. Data We Collect

Account details (name, email address, payment information)
Website usage data (IP address, device type, browser type, OS information)
Traffic analysis data (referrer information, click data, filtered visits)
Fraud prevention data (flags, suspicious patterns, cloaking triggers)
Cookies and tracking technology data

4. Purpose of Data Collection

We collect and process personal data for the following purposes:

To provide cloaking, traffic filtering, and fraud detection services
To enhance ad campaign performance and protection
To comply with legal obligations
To improve user experience and platform security
To detect, prevent, and mitigate malicious or non-compliant activity

5. Lawful Basis for Processing (GDPR Compliance)

Under GDPR, we process personal data based on the following legal grounds:

Consent (where you have explicitly agreed)
Performance of a contract (providing you with our services)
Legitimate interests (fraud prevention, analytics, and security)
Legal obligation (where required by law)

6. Your Rights Under GDPR

Right to access your data
Right to correct inaccurate or incomplete data
Right to request deletion of your data (“Right to be Forgotten”)
Right to restrict processing
Right to data portability
Right to object to certain processing activities
Right to withdraw consent at any time

7. Your Rights Under CCPA

Right to know what personal data we collect, use, and share
Right to request deletion of personal data
Right to opt-out of the sale of personal data (We do not sell personal data)
Right to non-discrimination for exercising CCPA rights

8. Data Retention

We retain personal data only as long as necessary to provide services, comply with legal obligations, and resolve disputes. Traffic and analytics data may be stored for up to 24 months unless required otherwise.

9. Data Sharing & Third Parties

We do not sell your data. We may share your data only with:

Trusted third-party service providers (payment processors, hosting providers, analytics tools)
Legal authorities (when required by law)
Security and fraud prevention partners

10. International Data Transfers

We may process your data in jurisdictions outside your country of residence. In such cases, we ensure adequate safeguards are in place (e.g., Standard Contractual Clauses) to protect your data.

11. Cookies & Tracking

We use cookies and tracking technologies to provide core functionality, enhance user experience, and support fraud prevention. You can manage cookie preferences in your browser settings.

12. Security Measures

We implement industry-standard security measures including encryption, firewalls, access controls, and intrusion detection systems to protect your data from unauthorized access or misuse.

13. Ad Cloaking Disclaimer

CloakDex provides cloaking and traffic filtering tools strictly for lawful marketing activities. You are solely responsible for ensuring that your use of our services complies with the terms and policies of advertising platforms (e.g., Google Ads, Facebook Ads) and applicable laws in your jurisdiction. We do not condone or support illegal, fraudulent, or misleading advertising practices.

14. Children's Privacy

Our services are not directed towards individuals under 18 years of age. We do not knowingly collect personal data from minors.

15. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with the updated date. Continued use of our services after such changes constitutes your acceptance of the revised policy.

16. Contact Us

If you have any questions, concerns, or requests regarding this GDPR, CCPA, and compliance policy, please contact us at:

Email: support@cloakdex.com
Website: www.cloakdex.com