Privacy Policy

Last updated: August 9, 2025

Welcome to CloakDex. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how CloakDex ("we", "our", "us") collects, uses, discloses, and safeguards your data when you visit our website (www.cloakdex.com) or use our services. By using our site or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information that you voluntarily provide, automatically collect, or obtain from third parties:

1.1 Personal Information You Provide

Name, email address, and contact details when you create an account or contact us.
Billing information (payment method, billing address) for processing purchases or subscriptions.
Campaign-related details for cloaking, fraud protection, and analytics purposes.

1.2 Information Automatically Collected

IP addresses, device identifiers, browser type, operating system, and access times.
Pages visited, clicks, referral URLs, and campaign interaction data.
Cookies, web beacons, and tracking pixels for analytics and personalization.

1.3 Third-Party Data

We may receive information from advertising networks, fraud detection providers, analytics tools, or integrations you enable in your account.

2. How We Use Your Information

We use the collected data for the following purposes:

To provide and improve our cloaking, campaign protection, and analytics services.
To process transactions and manage your account.
To detect, prevent, and investigate fraudulent or malicious activities.
To personalize your experience and deliver relevant content.
To send updates, support responses, and important service notifications.
To comply with legal obligations and resolve disputes.

3. Cookies & Tracking Technologies

We use cookies, tracking pixels, and other similar technologies to enhance your experience and collect usage data.

Essential Cookies: Required for basic website functionality.
Analytics Cookies: Used to measure and improve site performance.
Advertising Cookies: Used for remarketing and campaign tracking.

You can manage or disable cookies in your browser settings. However, disabling cookies may affect certain features of our site.

4. How We Share Your Information

We do not sell your personal data. However, we may share information with:

Service Providers: Hosting, payment processing, analytics, fraud detection.
Advertising Partners: For campaign performance tracking and optimization.
Legal Authorities: When required to comply with laws or court orders.
Business Transfers: In case of merger, acquisition, or sale of assets.

5. Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, and resolve disputes. When no longer needed, we securely delete or anonymize data.

6. Data Security

We implement industry-standard security measures including encryption, secure data storage, and access controls to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute protection.

7. International Data Transfers

As we operate globally, your information may be stored or processed in countries outside your own. We ensure adequate safeguards are in place for such transfers.

8. Your Rights

Depending on your location, you may have the following rights:

Access your personal data.
Request correction or deletion of your data.
Object to processing of your data.
Request data portability.
Withdraw consent at any time.

To exercise your rights, contact us at support@cloakdex.com.

9. GDPR Compliance

If you are located in the European Economic Area (EEA):

We act as a data controller for your personal data.
Processing is based on consent, contractual necessity, or legitimate interests.
You have the right to lodge a complaint with your local data protection authority.

10. CCPA Compliance

If you are a California resident:

You have the right to request details about data we collect and delete your information.
We do not sell your personal data to third parties.

11. Third-Party Services

Our services may link to or integrate with third-party tools such as payment gateways, advertising platforms, and analytics providers. These third parties have their own privacy policies, and we are not responsible for their practices.

12. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect information from minors. If we learn that we have inadvertently collected such data, we will delete it.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new version on this page and updating the "Last updated" date. Significant changes will be communicated via email or service notifications.

14. Contact Us

If you have questions or concerns about this Privacy Policy, you can contact us at:

Email: support@cloakdex.com
Website: www.cloakdex.com